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Service and Warranty

All items available on Carrefourjordan.com are delivered to you with the brand’s warranty and protection promise!

All items available on carrefourjordan.com are guaranteed being original stock from the brand, the distributor or the manufactory warehouse. They carry a limited original warranty from the brand or the distributor that protects them against any manufacturing default. 

The warranty begins on the day that your item(s) is received (item delivery day) and lasts as per the brand’s Terms and Conditions (mentioned on the attached warranty). 

Item(s) purchased on carrefourjordan.com can be taken to Carrefour hypermarket/City Mall after sales for repair. Carrefour after sales service will facilitate your query but will not be held responsible for the brand’s commitment. 

In case the product is defective on delivery, the after sales service will decide whether the product should be replaced or repaired. However, repairs are not accepted under the following conditions:

  •   The defect is due to improper use (improper voltage, exposure to liquid, abuse or misuse etc…);
  •   The serial number on the product is unknown;
  •   The item has been repaired by a third part.


Click here to find your closest hypermarket or contact us if you have any query, we’ll be happy to serve you!

You can also contact the following brands’ repair centers directly:

  Samsung: (+962-6-5359535)
  LG: (+962-6-5608530)
  Philips: (www.philips.jo)
  Sony: (www.sony.com/ar-jo)